installation problem
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installation problemHi, I've installed the script and have made sure that the template_c folder is writable, but I am getting a blank screen for the main page. I also have included the show errors command, but nothing is showing. Anyone have any idea what I should try next?
Amy
installation problemI am trying to help get this webauction script installed, but the blank screen is really not helping us. We have followed the instruction in the install.php file and all settings should be correct. My only thought is that we are installing on a Windows Server. Would that pose a problem? Any help SOON would be absolutely wonderful.
Blank screen almost certainly means that there is a fatal error happening.
2 choices: 1. Check the error log 2. Add the following to the beginning of your index.php script if you haven't already:
-Steve
Hmm.. that is very strange. The import() function should be available to the entire application.
My guess is there was a problem uploading the application to your webserver that is causing these problems. Add the following to the beginning of your index.php file:
And note the ouptut. Specifically check whether SAFE MODE is on or off (it should be off). Other than that, I would try uploading the app again, perhaps with a different FTP program (if that's what you were using) as it is likely that it go t corrupted the first time. -Steve
i now keep getting this error(below) even though the folders are writable and the server is not in safe mode I can get the login screen by refreshing but as soon as I click add new product, i get the error below again which i can again move on to the next page by refreshing etc. I have cleared my cache, restarted.
Any ideas on how to fix this Configuration Required Dataface was unable to create the directory 'C:\WINDOWS\TEMP\/48d03a3f9d94611d7a9157cba1f2b52d' to store its session files. Possible reasons for this: * The script does not have permission to create the directory. * The server is operating in safe mode. Possible Solutions for this: * Make the C:\WINDOWS\TEMP writable by the web server. E.g. chmod 0777 C:\WINDOWS\TEMP. * Manually create the 'C:\WINDOWS\TEMP\/48d03a3f9d94611d7a9157cba1f2b52d' directory and make it writable by the web server. * Change the session save path to a directory to which you have write permissions by adding the following to the beginning of your application's index.php file: session_save_path('/path/to/dir'); Amy
It wasn't clear in your post, but are you saying that when you get this message, if you press "refresh" then the error goes away and you can access the add_new_product page?
If this is the case then it is certainly an issue with your browser cache (i know you said you cleared the cache, but this is the only thing that could cause this behavior so it is worth double-checking that). Try using a different web browser and see if the problem persists. -Steve
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